Legal & Privacy
Privacy Policy

Effective Date: July 1, 2025

1. Our Commitment

We are committed to protecting your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and international best practices.

This policy outlines what we collect, why we collect it, how it’s used, and your rights.


2. Information We Collect

Personal Information (collected at registration):

  • Student name

  • Age or grade level

  • Country and time zone

  • Parent/guardian contact info (if under 16)

  • Email address (student and/or parent)

  • Emergency contact (optional)

Learning & Activity Data:

  • Course progress

  • Assignments and projects

  • Certificates and feedback

  • Attendance and session activity

Technical Data:

  • IP address

  • Device/browser type

  • Cookies (with consent)

Communications:

  • Emails, chats, survey responses

  • Customer support requests

Media (only with consent):

  • Session recordings

  • Screenshots or submitted projects for promotion/testimonials

3. How We Use Your Data

We collect personal data to:

  • Provide and manage your learning experience

  • Monitor academic progress and issue certificates

  • Communicate with students and guardians

  • Improve our programs and services

  • Maintain safety and platform integrity

  • (With consent) showcase student achievements

We do not sell or rent personal data to any third party.

4. Consent
  • Students under 16 must have parental or guardian consent to register.

  • By registering, you consent to the collection and processing of your data as outlined.

  • You may withdraw consent at any time by contacting us.

5. Data Storage & Security

All data is securely stored using trusted cloud infrastructure (e.g., AWS, Google Cloud) hosted in Canada or other PIPEDA-compliant jurisdictions.

We protect data using:

  • Encrypted storage

  • Secure login authentication

  • Role-based access for staff and instructors

  • Regular backups and monitoring

Recordings and personal data are stored only for as long as needed and are deleted or anonymized after use or upon request.

6. International Users

By registering, international users agree to have their data processed under Canadian privacy laws, which may differ from those in their country of residence.

7. Your Rights

You have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw consent at any time

  • File a complaint if you believe your data is misused

Contact: privacy@stemaistudio.ai

8. Cookies

We use cookies to:

  • Track session activity

  • Improve website performance

  • Analyze traffic (Google Analytics or similar)

You can disable cookies via your browser settings.

9. Third-Party Tools

We use platforms like Zoom, Google Workspace, GitHub, and payment processors. These services are required to deliver the program and are selected based on their compliance with privacy laws. We limit their access to only necessary information.

10. Updates to This Policy

We may update this Privacy Policy or Terms of Use from time to time. Any changes will be posted with a revised date.

Contact

Questions or requests may be directed to:
info@stemaistudio.ai